Bearbeiten von „Custom Dress Sold Unfinished“

<br><br><br>I am writing this to warn prospective buyers about my awful experience with this company. I wish I had looked at the ratings and reviews prior to making a purchase. The in-store service was immediately frustrating—we weren’t greeted when we walked in, and I had to STAND through the fitting because of inadequate seating, which was<br>terrible for someone with disabilities such as myself<br>. The main problem, however, is that they handed us an<br>unfinished dress<br>. Now, almost two weeks later, they have not mailed the pieces to complete my daughter’s dress. Their customer service after purchase is complete is AWFUL. I was compelled to leave this review and engage with customer service because they sold us a custom-made product and then simply abandoned their obligation to finish it.<br>Customer: I am calling about order #902, the custom dress we picked up almost two weeks ago. It is unfinished, and despite repeated calls, you have not mailed the missing pieces.<br>CS Rep: I sincerely apologize for this massive failure in our post-purchase service. That is completely unacceptable, especially since the item was custom-made. Can you confirm the specific components that were supposed to be shipped separately?<br>If you have any kind of inquiries concerning where and how you can make use of [https://versed-hiss-7d9.notion.site/My-Office-Blazer-Upgrade-From-Cheap-to-Chic-2d7ed374dbec815499c5ccbbf2c60c9e GraceQueens Promo], you could call us at our own internet site. Customer: The same components you documented—the supplemental embroidery pieces. We paid in full based on your word that the dress was complete, and now we’re stuck. I need a definitive tracking number right now.<br>CS Rep: I understand your immense frustration. I am pulling up the shipping records now. It appears this package was mistakenly tagged as completed. I am personally ensuring this is packed and shipped via overnight express today.<br>Customer: That’s what I need to hear, but "ensuring" doesn't mean much without proof. I need the tracking number emailed to me within the hour.<br>CS Rep: Absolutely. I guarantee you will receive the overnight tracking number in your email within 60 minutes. As an immediate apology for this substantial delay, I am processing a refund for 15% of the dress cost right now.<br>The reason I left this review on the website is to hopefully prevent others from falling into the same trap.<br><br>