The $75 Deposit Scam: A Predatory Bait-and-Switch Tourist Trap 🚨

I need to warn others about this business model. My experience booking an appointment was terrible, and I felt completely misled by their online claims regarding selection and pricing. They take a $75 deposit with the claim you will have many options to choose from, but when I got there, I realized it was a total bait-and-switch. There were like three hats that are under $200, which are all just different shades of beige. I quickly realized that if I wanted a hat that is black or even a color, they START at $475, and if you don’t want an ugly beige hat they take your $75 and run. You basically either spend $500 on a hat or you lose your money. Don’t go here, it’s quite literally a pretentious Nashville tourist trap. I immediately contacted customer service because losing $75 for what amounted to a forced upsell was unacceptable.
In case you loved this article and you would like to receive more details with regards to visit this website link please visit our web-site. Customer: I am calling because I feel completely cheated after visiting your store. I paid the $75 deposit expecting a wide variety of hats as advertised, but the affordable options were practically nonexistent—just three beige hats.
CS Rep: I am so sorry to hear about your disappointment with the selection, especially after placing a non-refundable deposit. That certainly is not the customized experience we aim for. Can you confirm the date you visited?
Customer: It was yesterday. The issue is that the pricing structure is predatory. I was told if I didn’t want an ugly beige hat, I had to spend $475, otherwise, you just take the $75 and run. I need that deposit refunded.
CS Rep: I understand your frustration entirely. While the deposit is usually applied to the hat purchase, given your specific feedback regarding the lack of suitable mid-range options displayed, I can process a one-time exception refund for that $75 deposit immediately.
Customer: Thank you. That is the only reasonable resolution for such a misleading setup.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.