International Buyer Beware: A Technological Block That Stops Your Purchase 🚫ðŸâ€™”

Let me share my terrible online shopping experience, not to complain, but as a genuine warning to others, especially international customers. For weeks, I've tried to purchase a beautiful gold and black dress, but the technological hurdles made buying impossible. My frustration peaked because the site simply doesn't accommodate international buyers properly, failing to provide pricing transparency. As I stated in my initial message, this was my direct feeling and conclusion: "Hola…vivo en colombia, no se a que precio me sale el.vestido dorado con negro a pesos colombianos, por favor me podrían informar. hace mucho he querido comprar alli pero al entrar a la pagina no me deja convertir él precio a COP…gracias." This constant barrier forced me to reach out to customer service, hoping they could manually solve a problem the website should handle automatically.
Customer: I am extremely frustrated. I want to buy the Majestic Evening Gown, but your website will not show me the price in Colombian Pesos (COP). I cannot check out without knowing the final cost.
CS Rep: I sincerely apologize for the difficulty you are experiencing with our currency conversion. That is certainly not the seamless experience we aim for.
Customer: It’s more than just difficult; it’s a functional block. Why is it so hard to implement a basic currency selector? This seems like a critical oversight for a store that ships globally.
CS Rep: I understand your disappointment completely. While we work on upgrading our global site features, I can calculate the cost for you right now using the current interbank exchange rate and provide the exact total price in COP.
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The reason I left this review on the website is to hopefully prevent others from falling into the same trap of spending hours trying to navigate a fundamentally broken checkout system.