A Stark Warning: Broken Inventory Management Caused My Triple Order Cancellation Nightmare ðŸâ€™”🤬

Let my terrible online shopping experience serve as a stark warning. I love this store's products, but the inventory management system is completely broken. I am livid because this is the third time I have tried to order the specific Yankees hat I wanted, only to have my money refunded later because the item wasn't actually in stock. It's truly infuriating, especially since I'm concerned I won't be able to get the hats now. As I concluded in my initial feedback: "But 3 times I have had my money refunded because they over sell hats online and I have missed out on three Yankees hats that I want, and won’t be able to get!" I felt compelled to reach out to customer service immediately because wasting my time and repeatedly having my hopes dashed like this is unacceptable.
Customer: I just received my third cancellation email for the Yankees hat I ordered. You’ve refunded my money again because you oversold it. How does this happen repeatedly?
CS Rep: I sincerely apologize for this extreme frustration. That is absolutely unacceptable inventory management, and I completely understand why you are upset about missing out three times now.
Should you beloved this article along with you would want to be given more details relating to oePPeo Styles generously go to our own site. Customer: Upset is an understatement. I specifically want this hat, and now I’m worried it’s gone forever. What are you going to do right now to ensure I actually get this item?
CS Rep: We are working urgently to resolve the website syncing issue. In the interim, I can personally check our physical stock at all distribution points and notify you immediately if one becomes available, placing it on hold for 24 hours. I will also issue a 20% discount code for your next successful purchase as compensation.
Customer: A discount is a start, but priority access is what I really need. Please make sure that alert system works this time.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of placing orders for items that don’t actually exist.