🚨 WARNING: Ordered 'Midnight Sparkle,' Got Unwearable Trash

Let me tell you about my terrible experience ordering online recently, purely as a warning. I spent hours picking out outfits for an event, but when the package finally arrived, the item I needed most—a dress—was completely missing, replaced by a cheap, unwearable substitute. After all that hassle, the only thing I could honestly say about the overall value of the partial order I received was
"Good,"
and that’s being generous. I felt compelled to leave a public review and immediately contact customer service because I deserved what I paid for and shouldn't have to deal with sloppy fulfillment.
If you have any inquiries with regards to wherever and how to use web site, you can contact us at the web-page. Customer: I received my order #4459 today, and the sequined dress I purchased for my 24th birthday was completely missing. Instead, I received a beige top I definitely did not order.
CS Rep: I am so sorry that happened. That is completely unacceptable, and I understand your frustration with our shipping error. Can you please confirm the exact name or SKU of the sequined dress you were expecting?
Customer: It was the Midnight Sparkle Midi Dress. It’s incredibly frustrating when you rely on items for a special occasion, and this kind of basic quality control is missed. Now I’m left without an outfit.
CS Rep: I have located your order. Unfortunately, we seem to have had an inventory error leading to that mix-up. We are currently sold out of that specific dress. I sincerely apologize. I can issue a full refund immediately for the dress, plus offer you a 20% discount code for your next purchase.
Customer: A refund is necessary, yes. But will that discount even cover the cost of rush shipping I now have to pay somewhere else to get a replacement?
CS Rep: I understand. I will ensure the refund is processed within the next hour, and I have upgraded your discount code to 30% to help offset the urgency. It will be sent to your email right away.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.