"End Of Season Sale" Sarcasm: Technical Chaos

I need to warn potential shoppers about the technical chaos and poor inventory management I experienced during my recent online purchase. I jumped onto the website excited for the deep discounts, but the execution was terrible. My immediate reaction was summed up by utter frustration: "End of season sale….👌👍🤙"—the emojis were meant to convey sarcasm and deep disappointment, not praise. I felt compelled to leave this review and contact customer service immediately because the items I successfully added to my cart were either unavailable or incorrectly priced upon checkout, making the entire promotional period feel like a bait-and-switch
>Customer: I am calling about order #4456 placed during your recent "End of Season Sale.
>CS Rep: Thank you for calling. I see that order. How can I assist you regarding that purchase
>Customer: Assist me? Should you cherished this information as well as you would want to obtain more info with regards to GraceQueens Dress Shop kindly go to our webpage. Half the items were canceled without notification, and the one dress that supposedly went through was charged at the full price, not the 70% off listed during the sale
>CS Rep: I sincerely apologize for the lack of communication regarding the cancellations and for the system failing to apply the correct pricing. That is absolutely unacceptable, especially during a high-volume event like a sale
>Customer: It feels like false advertising. I spent hours sorting through the site only to find out the deep discounts were completely misleading. What are you going to do about the incorrect charge on the dress
>CS Rep: I completely understand your frustration. Let me investigate that specific dress item right now. If the system failed to apply the correct advertised discount, we will absolutely honor the sale price and process that credit immediately
>Customer: I want the dress, but only if you credit me the difference right now. Please confirm that credit is processing
>The reason I left this review on the website is to hopefully prevent others from falling into the same trap

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