Wasted Hours

I recently tried shopping here, hoping to find some stylish options, but my experience was incredibly frustrating, which is why I feel compelled to share this warning. I spent so much time browsing, only to find the options lacking. My honest conclusion about the inventory is that the
plus size section is wack
. It’s unacceptable to have such poor variety and quality when trying to cater to all sizes. This profound disappointment and the wasted time are precisely why I felt compelled to leave a review and engage in a conversation with customer service—I wanted an explanation for the poor selection.
Customer: I am so disappointed. I just spent an hour trying to find something decent in your extended sizes, and honestly, the plus size section is wack. Why is the selection so terrible?
CS Rep: I am genuinely sorry to hear that your shopping experience was frustrating. We value all our customers, and that feedback is crucial. Could you tell me specifically what made the selection feel so lacking?
Customer: It's everything! The styles are completely outdated compared to the smaller sizes, and the few items you do have look cheap. It feels like an afterthought, not a priority for your brand.
CS Rep: I completely understand your frustration when the options don't meet the standard you see elsewhere in our store. That is a serious oversight. I assure you I am forwarding this detailed critique directly to our inventory and merchandising team immediately. We need to do better in serving all sizes equally.
Customer: I hope so. It’s a huge miss for your store right now, and frankly, I won't be back until that changes.
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