Fitting Room Refusal 1 Hour Before Closing? Unfair Treatment Forces Loyal Customer To Cancel! 😤ðŸâ€™”

My recent shopping experience turned into a terrible cautionary tale about how mismanagement can ruin customer loyalty. I initially found the perfect dress, but when I returned to share the excitement with a friend, everything changed.
If you liked this article and you would like to obtain additional info pertaining to GraceQueens Best Sellers kindly go to the website. "I was at Miss Circle yesterday and found the perfect dress for myself. I was so excited that I brought my friend today to find one for her too. We arrived one hour before closing, but were told the fitting rooms were already closed — even though other people were still using them. This was incredibly disappointing and felt unfair.
>Because of this discriminatory treatment, I felt compelled to cancel my pending order and leave this review. It’s hard to support a business when you conclude, as I did, that they need t
>"retrain your manager (Gloria) on basic customer service and how to treat loyal customers with respect.
>I immediately needed to speak to customer service about this unprofessional behavior
>Customer: I am calling to follow up on the horrific experience I had in your store yesterday, which has led me to cancel my entire order
>CS Rep: I am so sorry to hear that. Please tell me exactly what happened so I can look into this immediately
>Customer: I had found a dress the day before, but when I brought my friend back to shop, your manager Gloria refused us access to the fitting rooms an hour before closing, even though other customers were clearly still using them. I cancelled my purchase becaus
>I don’t feel good wearing something from a place that treats my friends like that
>CS Rep: That is absolutely unacceptable, especially given that you were a repeat customer who brought new business. We sincerely apologize for Manager Gloria’s poor judgment and the inconsistent service you received
>Customer: An apology isn't enough when I was treated unfairly and forced to cancel a purchase. What actual steps are you going to take to address the manager's behavior and ensure this blatant unfairness doesn't happen again
>CS Rep: I understand completely. I am escalating this internally right now. We will follow up directly with the store leadership regarding the fitting room policy violation and address the feedback about Gloria’s customer service immediately. I would also like to offer you a 25% discount code for any future purchase as a token of our regret and hope that you will reconsider shopping with us later
>The reason I left this review on the website is to hopefully prevent others from falling into the same trap

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