Grace Queens - Product Details

Grace Queens - Product Details We sent more than 26,994 packages this year ✈️ Free Shipping Now For Over US$49.99 × GRACE QUEENS FASHION WORLD My Wishlist Sign in or Create an Account Shopping Cart / $0 0 HOME CLOTHING DRESSES JUMPSUITS CONTACT US RETURN IN 30 DAYS FREE SHIPPING ORDER OVER $49 FAST WORLD SHIPPING HOME / DRESSES 48.81 USD Buy Now You Might Also Like: maxi dresses for plus size ladies casual dresses cotton dresses summer dresses for women mid length dresses Customer Reviews Avoid the Bronx Store! I Drove Hours to Be Ignored and Lost a $400 Sale 😡💸 This is my cautionary tale about shopping at this brand's physical store, despite having had a good online experience years ago. I was late planning for my birthday and needed a dress quickly, so I drove out specifically hoping to walk back out with something. My journey was completely wasted. I came all the way from Brooklyn to the Bronx to waste my time. The staff don't greet you at all and the energy in the store is just off and it feels as tho you are bothering them. The employees just exist, they are not helpful at all. It just don't make you want to buy anything. I was so upset by this lack of professionalism that I felt compelled to leave a review and call customer service immediately, thinking: People like this shouldn't be working in retail. I decided right then I will never go back or make another purchase from them. I'll take my $400 somewhere else. Customer: I need to discuss the absolutely appalling service I received at your Bronx store location just an hour ago. I traveled a long distance hoping to spend $400 on a dress for my birthday, only to be ignored.
CS Rep: I am so sorry to hear about your experience. That sounds incredibly frustrating, especially when you took the time to visit us in person. Could you tell me more about the specific interaction, or lack thereof?
Customer: The staff were unhelpful, didn't greet me, and acted as if they were bothered by my presence. The whole energy felt off, and frankly, I felt like I was bothering them. It completely ruined my shopping trip.
For those who have any inquiries regarding where by in addition to tips on how to utilize www.gracequeens.com, it is possible to email us from our own web site. CS Rep: I completely understand why you are frustrated. That level of in-store service is unacceptable and definitely not the standard we uphold. Please accept my sincere apologies. To try and make this right, I would like to personally assist you now via our virtual styling service and offer complimentary expedited shipping if you find something you love?
Customer: I appreciate the offer, but my trust is really shaken right now. I just want assurance that the management will address the staff behavior immediately.
CS Rep: Absolutely. I will escalate this feedback immediately to the Store Manager for urgent review. I would also like to offer you a $50 store credit for the significant inconvenience caused by your wasted trip, regardless of whether you choose to shop online with us today. The reason I left this review on the website is to hopefully prevent others from falling into the same trap. From Frustration to Fantastic: Found High Quality and Reliable Service That Saved My Event! 😃✨ I’ve gotten countless messages asking about the secret to my recent glow, and honestly, it all comes down to confidence and finding that perfect piece that speaks to your soul. This summer, that piece has been an absolute game-changer. The way the floral jacquard catches the light and those luxurious diamond buttons elevate the whole look—it’s pure magic. If you’re ready to steal the spotlight at your next event and own the room, you absolutely need to check out this Luxurious Floral Jacquard Min
>. Trust me, once you slip into this runway-inspired gem, you’ll understand. My last attempt at finding a perfect dress for a special event was an absolute catastrophe. I wasted money and time on a competitor's website, only for the dress quality to be terrible and the fit completely off. When I tried to resolve the issue, customer service was dismissive and unhelpful, treating my frustration as if I were bothering them. I felt ignored and incredibly frustrated 😭, vowing never to waste my money on online fashion again. After that debacle, I was extremely hesitant to try new online boutiques 🤔. However, the company kept appearing in my feed with beautiful, unique pieces. I desperately needed a reliable source for elegant fashion, and their designs looked too high-quality to pass up. I decided to give online shopping one last, cautious shot. I found a review that really encouraged me: "Obsessed with the quality, fit, construction and design of their dresses! Highly recommend visiting the the company location and asking for Stefanie! She’s so sweet and super helpful!!" My own experience confirms this positive energy! The website is so easy to navigate, and the product quality truly shines. The construction of the garments is far superior to anything I’ve bought recently. I was particularly impressed when I checked out their gorgeous collection of midi dresse
>. Everything about the company, from the true-to-size fit to the excellent, responsive customer support, is fantastic. This is the professional, high-end shopping experience I was looking for. No more wasted trips or wasted money—I'm thrilled with my purchase! 😃✨ © 2025 the company. All Rights Reserve
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