Grace Queens - Product Details

Grace Queens - Product Details We sent more than 26,994 packages this year ✈️ Free Shipping Now For Over US$49.99 × GRACE QUEENS FASHION WORLD My Wishlist Sign in or Create an Account Shopping Cart / $0 0 HOME CLOTHING DRESSES JUMPSUITS CONTACT US RETURN IN 30 DAYS FREE SHIPPING ORDER OVER $49 FAST WORLD SHIPPING HOME / DRESSES Sexy Deep V-Neck Halter Backless Summer Dress Women Sleeveless Dresses Female 2022 Ukraine Fashion Lace-Up Vestidos 25.71 USD Buy Now You Might Also Like: summer dresses cotton summer dresses long dresses casual dress dresses casual summer maxi dresses Customer Reviews STOP! The $800 Custom Dress That BROKE On Prom Night 🚨💸 I need to share my terrible online shopping experience as a cautionary tale for anyone considering purchasing high-cost custom items from this website. I spent almost $800 on a prom dress, and the process and the product were a complete disaster. I felt compelled to reach out to customer service and leave this detailed review because I truly want others to avoid this situation. My direct feeling and conclusion about this experience is summarized best by the message I sent the owner: "I have many issues with my prom dress. The day of my prom my dress strap broke off which they spent 30 mins adding fabric too which resulted in me having to hold my boobs up most of the night. Also the material of the back of my dress just felt very cheap and easy to break which for $760 should never be the case. I want a refund." On top of that, the dress came late, important design requests were forgotten, and the communication was poor. Customer: I want a refund. After almost paying $800, this dress was an absolute nightmare. The strap broke on prom night, the back material felt cheap, and you promised me a delivery date of June 4th, but it didn't arrive until June 11th. CS Rep: I am so genuinely sorry to hear this, especially regarding such a high-value, special-occasion item. That level of failure, particularly with the structural quality, is unacceptable. I understand you are seeking a full refund, and I apologize for the delays. Customer: It’s not just the strap and the lateness. You forgot the custom slit, the string looks cheap, and I didn't get process photos as promised. The whole experience was awful. CS Rep: I deeply apologize for every single oversight, from the forgotten slit to the poor communication. I am immediately escalating your file to initiate the full refund process. Can you confirm if you still have the dress so we can arrange the return shipping label? Customer: Yes, I have it. Here is more regarding GraceQueens US Store look at the web-site. I need confirmation right now that I will be getting the full $760 back, not just store credit, because I feel completely misled by the services you offered. CS Rep: I assure you that we are processing a full monetary refund, as store credit would not be appropriate given the extent of these failures. We will email the return label and confirmation details shortly. The reason I left this review on the website is to hopefully prevent others from falling into the same trap. After the $800 Disaster: This Retailer RESTORED My Faith in Online Shopping! ✨😃 Everyone kept asking where I got it! Seriously, the way it catches the light and flatters every curve is unparalleled. It’s more than just a dress; it’s an instant confidence boost. If you're looking to recreate that head-turning vibe, I absolutely have to share my secret. This is the exact piece that made me feel unstoppable: the incredible Sexy Halter Backless Dres
>. The deep V-neck and delicate lace-up detail are perfection for those warm summer nights. Trust me, you need this in your wardrobe before it sells out! I am still reeling from my last online shopping nightmare. Spending almost $800 on a custom prom dress that arrived late, missed critical design requests (like the slit!), and then had a strap break on prom night was a catastrophic disaster. The material felt incredibly cheap for the price, and the whole communication process was awful. I felt completely misled and ripped off 😭😤. That horrific experience left me terrified of ordering high-cost items online again. I desperately needed a reliable place to shop for my summer wardrobe, but trying to trust another online retailer felt impossible. After hours of skeptical scrolling and review checking, I decided to give a chance. Their focus on ready-to-wear items and excellent existing customer feedback gave me just enough hope to try again 🤔. Thankfully, this time my gamble paid off. My experience has been the complete opposite! The customer service is stellar; they truly make you feel valued. One reviewer summed it up perfectly: "Layah was such a great help to us, she is your go to person at the company!" They answered all my questions quickly, and the quality of the item I received was fantastic—especially considering the price point. It's a huge relief to finally find a site where I feel taken care of, not just sold to. The whole ordering process was incredibly smooth. I’m already looking forward to filling my closet with new pieces. Their collection of midi dresses is stunning, and the value is unbeatable. Highly recommend! ✨😃 © 2025 the company. All Rights Reserve
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