Grace Queens - Product Details

Grace Queens - Product Details We sent more than 26,994 packages this year ✈️ Free Shipping Now For Over US$49.99 × GRACE QUEENS FASHION WORLD My Wishlist Sign in or Create an Account Shopping Cart / $0 0 HOME CLOTHING DRESSES JUMPSUITS CONTACT US RETURN IN 30 DAYS FREE SHIPPING ORDER OVER $49 FAST WORLD SHIPPING HOME / DRESSES 45.78 USD Buy Now You Might Also Like: green dresses for women long dresses women pink dresses for women ladies party dresses fun cocktail dresses Customer Reviews UNPROFESSIONAL Disaster: Custom Dress Arrived Defective, Manager Jason Hung Up! 😡 I am writing this to warn every potential buyer about my terrible online shopping experience with this company. I paid a premium price for what was supposed to be a custom dress, but the result was completely unacceptable, and the customer service was even worse. I feel compelled to share my experience because of the absolute refusal of the staff to help. My immediate feeling and conclusion were simple: "UNPROFESSIONAL…dress arrived 2 days later than promised, stitching was horrible on one side, not to mention there was a whole on the left hip." After that disastrous delivery, I immediately called to seek a resolution, but the lack of basic respect—the manager Jason literally hanging up on me—forced me to leave this public warning and try contacting them one last time. If you have any questions pertaining to where and how you can make use of www.gracequeens.com, you can contact us at our web site. Customer: I need to speak to someone regarding order #456. I received my custom dress, and frankly, it is defective, and your staff has been completely dismissive of the issues. CS Rep: I am so sorry to hear you are calling back about this. I see notes regarding the late delivery and the substantial quality concerns. I apologize that you were told to find someone to fix it. That is absolutely not our policy for custom orders. Customer: Exactly. I paid for a custom dress that I have to fix! The stitching is horrible, and there is a whole on the left hip. What is the solution now? I was told I couldn't get a refund before. CS Rep: I understand your immense frustration. That is unacceptable service, and I sincerely apologize for the conduct you experienced earlier. Given the confirmed defects, I am overriding the previous decision and processing a full refund immediately. I will email you a prepaid shipping label right now for the return. Customer: So you are guaranteeing a full refund once it's received? CS Rep: Yes. Once the tracking shows movement, the refund process will be initiated, and you should see the funds within 5 to 7 business days. We failed to deliver the quality promised, and we failed in our customer service. The reason I left this review on the website is to hopefully prevent others from falling into the same trap. From UNPROFESSIONAL Nightmare to 5-Star Service: the company Restored My Faith in Online Shopping! ✨ Speaking of turning heads, I absolutely must share the secret to my effortless style that day. It wasn't just the perfect lighting; it was this exquisite piece that made me feel instantly confident and graceful. If you've been looking for that one outfit that perfectly blends vintage charm with modern femininity, look no further. You can find the exact one that elevated my entire look right here: the stunning Elegant Floral Crochet Dres
>. Trust me, it’s truly a showstopper that deserves a spot in your spring wardrobe. I paid a premium for a custom dress just a few months ago, and it was a total nightmare. The dress arrived late, the stitching was horrible, there was a literal hole on the left hip, and when I called to complain, the manager Jason literally hung up on me! 😤 I was furious and felt compelled to share my experience, concluding that online custom fashion was completely UNPROFESSIONAL. I swore I’d never risk an online purchase again. 😭 But recently, I was looking for quality pieces for an upcoming event, and after seeing countless glowing reviews for the company, I decided to give online retail one last chance. 🤔 I read a review that perfectly summed up what I hoped for: "I recently purchased three dresses from this store, and I’m extremely impressed! Despite being busy, the communication was excellent, and they assisted me within just two days. Their designs are truly the best—elegant, sexy, and absolutely stunning! A special thank you to Paula and Lei for their amazing support. I will definitely be shopping here again!" My experience was the complete opposite of my previous disaster. The quality was outstanding, especially considering the competitive price. The customer service was responsive and kind—no managers hanging up! I immediately fell in love with their vast selection of beautiful clothes, especially the way they categorize their stunning long dresse
>. The whole process was smooth and the clothing arrived quickly. the company truly restored my faith in online shopping. ✨ I highly recommend them! 😃 © 2025 the company. All Rights Reserve
r>p>