Grace Queens - Product Details

Grace Queens - Product Details We sent more than 26,994 packages this year ✈️ Free Shipping Now For Over US$49.99 × GRACE QUEENS FASHION WORLD My Wishlist Sign in or Create an Account Shopping Cart / $0 0 HOME CLOTHING DRESSES JUMPSUITS CONTACT US RETURN IN 30 DAYS FREE SHIPPING ORDER OVER $49 FAST WORLD SHIPPING HOME / DRESSES 27.78 USD Buy Now You Might Also Like: ladies party dresses summer summer dresses casual summer dresses maxi dresses for plus size cotton a line dresses Customer Reviews 🚨 WARNING: Paid Extra, Got Late, Damaged Goods & Policy Nightmare! 😡 I am writing this to warn every potential shopper: PLEASE, PLEASE AT YOUR OWN RISK-DO NOT SHOP AT THIS BOUTIQUE-RIP OFF STORE POLICY- My experience was a complete disaster, emphasizing why I felt compelled to contact customer service immediately. We paid extra for expedite-shipping, and yet the package did not make it in the allotted time that was paid for. To make matters worse, the merchandise arrived damaged; the dress is missing sequins. This boutique clearly do not honor damages merchandise and seem only interested in taking clients money and not honoring the policy of refunding damage goods. After all the delays and receiving a broken product, the refusal to offer a full refund, insisting instead on a store credit, is unacceptable. I needed to speak to someone to resolve this issue because this entire situation feels like experiencing first hand robbery. Customer: I need immediate assistance regarding Order #4592. We paid extra for expedited shipping, and it arrived late. Now that it’s finally here, the sequin dress is damaged—it's visibly missing sequins.
CS Rep: I sincerely apologize for both the shipping delay and the quality issue you’ve encountered with the dress. That is absolutely not the standard we aim for, and I see the note about the missing sequins.
Customer: Thank you for acknowledging it, but an apology doesn't fix the product or the delay we paid to avoid. Since the dress is damaged, my niece should have her monies refunded NOT A STORE CREDIT! What are you going to do right now to process a full monetary refund?
CS Rep: I understand completely why you demand a refund, especially given the damage and the failed expedited delivery service. Let me confirm the return initiation now. I can override the store credit policy in this specific case due to the manufacturing defect.
Customer: I expect the full amount, including the shipping charges we paid for a service that failed.
CS Rep: Absolutely. I will process a full refund, including expedited shipping charges, back to the original payment method, which should reflect in your account within 5-7 business days. I will also email you a prepaid label right away to return the damaged item. The reason I left this review on the website is to hopefully prevent others from falling into the same trap. 🎉 Faith Restored! From Online Shopping Nightmare to the company 180-Degree Dream! 🤩 I know you enjoyed hearing about my confident day, and honestly, the secret sauce to feeling that polished and powerful was this exact find. It's the ultimate versatile piece that transitions seamlessly from boardroom professionalism to cocktail hour glamour. I’ve never received so many compliments! If you want to experience that same head-turning elegance and figure-flattering fit, click through to discover the perfect Elegant Bodycon Dress that totally changed my work wardrobe game. Trust me, you need this. I am still haunted by my last online shopping nightmare. Paying extra for expedited shipping only for the package to arrive late was infuriating! 😤 Then, the sequin dress was damaged—missing sequins—and the store refused a monetary refund, insisting on store credit. It felt like highway robbery, and dealing with that policy stress was horrible. 😭 I vowed never to risk my money again with unreliable boutiques. I almost gave up on online dress shopping entirely. But after hearing rave reviews about their commitment to quality and customer satisfaction, I cautiously decided to give a try 🤔. I desperately needed a good experience to restore my faith. My experience has been a 180-degree turn! Just like this review stated: "Paula was so helpful and made shopping a so easy. Absolutely love the dresses i had to get both colors! can’t wait to come back." ✨ The difference in quality compared to my last purchase is staggering. The fabric feels luxurious, and everything arrived exactly as pictured and on time. The prices are incredibly fair for such high-end looks. I was scrolling through their amazing selection of midi dresses and found three perfect additions to my wardrobe. The checkout process was smooth, and the customer service has been impeccable. Finally, a boutique that honors its customers and delivers on its promises. Shopping at the company is a genuinely smooth and worry-free experience! 😃 © 2025 the company. All Rights Reserved

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